When you read or hear testimonials from a business that are all raves, do you believe that you are getting the whole picture?
I know I don’t.
Therefore, for the past few months Ramy Deeb and our team of developers have been working on a Website designed to receive and publish ALL the feedback we get from guests. It’s in a unique form that lets you select only the feedback – raves or complaints — that YOU want to look at.
We believe that will be most useful to prospective guests and past guests — and will facilitate our learning from the feedback. Indeed, it strikes us as something new in how testimonials are reported in the world – but let’s see what you think.
If you have a chance, I’d love it if you would take a look at it a very early beta version of the new page and then give me feedback in the comments section at the end of this blog post.
But before you go to the new page, a few things you need to know…
- The most distinctive feature of the site is that we have divided all the feedback we receive from travelers into 5 categories. Here’s a screenshot.
- When the page is ready for our past guests, they will have been pre-registered by us, so when they arrive at the page all they’ll have to do is put in their email address and select their own password and username to log in.
- To enable you to have a look at it now, as an “insider,” please for now just log in with:
- Username: guest
- Password: friend
- The site has all the feedback we have received from guests who traveled with us after January, but we have only had time categorize (tag) the feedback from June 10 on. If you click on one or more of the categories the results will start at that date.
As you enter the page, please imagine that you’re either a past guest or prospective guest, and then comment from whichever perspective(s) you want.
Does the idea have merit? If so, why? If not, why not?
To see this new page, please go to http://testimonials.vacationtimeisprecious.com/ and then please post you comments at the comments section at the end of this post.
What other types of things can you think of that we put on the page that would be useful to past and future guests?
How about journal templates with a selection of photos that you use to keep a diary of your experience, add your own photos and have made into a Memory Book by a local printer?
I really appreciate your willingness to I will send a bag of gourmet to the person or persons whose comments I find most helpful.